Customer Service Executive - Vereeniging

We require the skills of a Customer service executives, who will use their skills and experience to ensure our company delivers the highest standards of service to customers.

Ideal candidate will be dealing directly with customers’ inquiries and complaints, or manage a team of customer service representatives. Either way, the customer service executive aims to maximize customer satisfaction, they will be required to establish and monitor standards for customer service in the company using a recognized benchmark.

Requirements – Skills, Knowledge, and Abilities – for Customer Service Executive

Grade12 or a degree in Management Studies, Business, Marketing, or any other related discipline
Effective communication skills: A customer service executive must have the ability to communicate both verbally and in writing
Ability to effectively work with a team
Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time
Possession of interpersonal skills to be able to relate cordially with different classes of people
Ability to handle stress well
Ability to listen and pay attention to details
Smart thinker: The service executive should be able to think quickly in providing solutions to the problems of customers
Possess a pleasant and clear speaking voice, coupled with a fluency in English
He/she must be highly motivated
He/she should be open minded and enthusiastic towards excellence
Ability to be thorough and extremely analytical
Possess flexibility and ability to effectively perform multiple functions at a time
Ability to work under pressure and still meet up with deadlines

Send your CV upshot 2017@gmail.com Ref;Transvaal